1 in 2 Cricket Viewers Use Truecaller During Matches

NewsVoir
Bangalore (Karnataka) [India], January 20: Cricket in India is more than a sport. It functions as a behavioural system that influences how people think, decide, coordinate and spend. The Great Indian Cricket Fan on Truecaller, a new study by Truecaller in partnership with VTION, reveals that key cricket moments consistently translate into real-world actions on mobile phones, shaping communication patterns and consumer behaviour in real time.
The study underscores that cricket represents a high-intent moment, rather than a passive viewing occasion. Nearly one in two cricket viewers is active on Truecaller during matches, according to the study, offering brands access to audiences precisely when coordination and decision-making peak. The study observes an approximately 21 percent uplift in active usage on Truecaller versus pre-cricket baselines, driven by increased calling and utility-led behaviour rather than passive browsing.
"Cricket delivers unmatched scale for brands, but scale alone is no longer sufficient. What truly drives impact is access to moments when people are ready to act. Truecaller enables brands to show up within trusted, decision-led environments during cricket, transforming heightened attention into meaningful, measurable outcomes," said Hemant Arora, VP of Global Ad Business at Truecaller.
Cricket has evolved into a dual-screen experience: television fuels emotion, while the mobile phone is where action unfolds. The study reveals that 76 percent of viewers use their phone while watching cricket, spanning activities like messaging, score checks, food ordering and payments, with clear usage uplift across multiple high-value categories, signalling heightened intent and transaction readiness.
"Cricket does not end on the TV screen. It continues on the phone. Because the phone is always in hand during live matches, decisions shift there. Our study shows that in these high-emotion moments, people move toward trusted utility environments to act. Calling apps and payment platforms emerge among the most trusted environments, and Truecaller is one of them," said Archana Roche, Global Head of Measurement & Analytics, Truecaller.
The study positions Truecaller as a key decision environment during cricket, where attention, trust and action converge. These insights underpin Truecaller's cricket season offerings, which are seeing strong adoption from brands across key categories.
"Cricket is a high-attention environment, which makes recall-based measurement unreliable. Passive mobile-behaviour measurement allows us to observe what people actually do on their phones during live matches, rather than what they claim to do," said Manoj Dawane, Founder & CEO, VTION.AI.
Link to the report: ads-media.truecaller.com/f400c107-c1e5-42ca-a3a4-e4fc216897fc
Methodology
The study combines passive mobile behaviour signals from approximately 12,300 cricket viewers from VTION panel who are Truecaller users and a primary survey on VTION panel of 828 respondents analysed in partnership with VTION, a digital intelligence platform specialising in passive mobile-behaviour measurement. Primary survey fieldwork was conducted among cricket viewers in Dec 2025. Passive mobile behaviour was observed continuously across the March-May 2025 cricket window and benchmarked against a pre-cricket baseline.
About Truecaller
Truecaller is a leading global platform for verifying contacts and blocking unwanted communication, serving over 310 million monthly active users in India and over 450 million users globally. Headquartered in Stockholm, Truecaller has been publicly listed on Nasdaq Stockholm since October 2021. Advertising is the primary revenue stream for Truecaller, with Truecaller Ads serving billions of impressions daily to brands worldwide.
For more information, visit www.advertisers.truecaller.com.
About VTION
VTION is a digital intelligence platform that provides passive mobile-behaviour measurement and insight on India's smartphone users, helping marketers understand real audience actions.
More information is available at www.vtion.ai.
Additional findings from The Great Indian Cricket Fan on Truecaller study will be shared across industry forums in the coming month.
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